Frequently Asked Questions
Everything you need to know about our premium linens and service.
What is the thread count of your bed linens?
Our bed linens range from 200 to 1000 thread count. We use long-staple cotton to ensure that even our lower thread count options provide a crisp, cooling, and durable sleep experience.
How should I care for my new linens?
To maintain the quality of your linens, we recommend machine washing in cold or warm water on a gentle cycle. Avoid bleach and fabric softeners, and tumble dry on low heat to prevent fiber damage.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy on all unwashed and unused items in their original packaging. For hygiene reasons, we cannot accept returns on bedding that has been used or laundered.
Do you offer fabric swatches?
Yes, we understand that color and texture are important. You can order a sample swatch set through our website to ensure the fabric matches your home decor before committing to a full set.
Are your products OEKO-TEX certified?
Most of our core collections are OEKO-TEX Standard 100 certified, meaning they are tested for harmful substances and are safe for you and your family.